Through a few traditions I have studied with, silence is the only way to truly listen. Not only to the words being spoken by another person, but also the unspoken (body language, emotional "vibes", environmental observations) and also to messages from Spirit.
I once took a Vipassana course in meditation that involved complete silence for ten days. No speaking to anyone and even eye contact was discouraged. It was a powerful way to get in touch with stillness and connection within myself.
Working with silence has also taught me how powerful words are as tools (and weapons when used with the intention of hurting someone) and should be treated as such. It is beneficial for everyone to be more conscious and deliberate with speech. And since speech works both ways when engaged with another person or people, it is equally important to use that silence to listen.
The sitting with someone you don't know scenario is perfect. I didn't even think of that, but it is beyond true. Just getting a feel for a person before you speak from their body language alone is a way of communicating without speaking. I have never taken a meditation class but it sounds interesting. I should try it sometime. You have provided me with a lot of new and helpful information. Great job, and thank you.
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